
Top 7 KPIs for Scaling SMBs
Tracking the right KPIs gives small and medium-sized businesses a clear, measurable path to sustainable growth. By focusing on key metrics like Sales Growth Rate, Gross Profit Margin, Customer Acquisition Cost, and Customer Lifetime Value, SMBs can make informed decisions, optimize operations, and avoid common pitfalls like cash flow shortages. These seven KPIs act as a strategic compass—helping owners adapt, allocate resources wisely, and scale with confidence.
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